Terms and Conditions

1. Agreement to Terms

By accessing and using the services of RAMK Soft Tech ("Company", "we", "our", "us"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Intellectual Property Rights

Other than the content you own, under these Terms, RAMK Soft Tech and/or its licensors own all the intellectual property rights and materials contained in this Website and our Software Products.

You are granted a limited license only for purposes of viewing and using our services.

3. Use License

Permission is granted to temporarily access and use our software and services for personal or business purposes under the following restrictions. You may not:

  • Modify or copy the materials without explicit permission
  • Use the materials for any commercial purpose without proper licensing
  • Attempt to decompile or reverse engineer any software contained in our products
  • Remove any copyright or other proprietary notations
  • Transfer the materials to another person or "mirror" the materials on any other server

4. Payment Terms

For paid services:

  • All payments are due in advance of service delivery
  • Prices are subject to change with 30 days notice
  • All fees are exclusive of taxes unless stated otherwise
  • Refunds are processed according to our Refund Policy
  • Subscription services will auto-renew unless cancelled
  • You are responsible for maintaining accurate billing information

5. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use
  • Not use the service for any illegal purposes
  • Not transmit any harmful code or materials
  • Comply with all applicable laws and regulations

6. Service Availability and Support

Regarding our services:

  • We strive for 99.9% service availability
  • Scheduled maintenance will be communicated in advance
  • Technical support is available during business hours
  • Response times vary based on issue severity
  • We reserve the right to modify or discontinue services with notice

7. Data Protection and Privacy

We are committed to protecting your data:

  • Your data is processed according to our Privacy Policy
  • We implement industry-standard security measures
  • You retain ownership of your data
  • We only share data as outlined in our Privacy Policy
  • You can request data export or deletion

8. Limitation of Liability

In no event shall RAMK Soft Tech be liable for:

  • Any indirect, consequential, or incidental damages
  • Loss of profits or business opportunities
  • Data loss or corruption
  • Damages exceeding fees paid for the service
  • Issues arising from third-party services

9. Termination

We may terminate or suspend access to our services immediately, without prior notice, for:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activities
  • Actions that harm other users or our systems

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts of Bangladesh.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Your continued use of our services following such changes constitutes acceptance of the modified terms.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: info.ramksofttech@gmail.com

Address: Nokkhotra Neer, 306/37/1, Amirabad Maskanda, Mymensingh

Phone: +880 1937 913 457

Last updated: May 22, 2026